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Now Offering Virtual Visits for Your Primary Care and Behavioral Health Needs

Our easy-to-use program allows you to virtually meet with your primary care and behavioral health provider through a secure online connection, using your cell phone or computer, from the privacy of your home.

  • Meet with your primary care and behavioral health provider using your cell phone or computer
  • No wait time
  • In the privacy of your home
  • Schedule appointments
  • Secure online connection

TO GET STARTED, CALL 602.889.9401 TO SCHEDULE YOUR VISIT AND DOWNLOAD THE APP TODAY

Telehealth Guides for Patients: Information on How to Get Connected

Download the Telehealth App

Virtual Visit at Home

After scheduling your visit, you will receive an email or message from your doctor’s office giving you details of your upcoming Virtual Visit. This email will contain an important Meeting Link and Meeting ID.

To Prepare for your First Virtual Visit:

For Smartphone/Tablet

If you’re using a smartphone or tablet for your virtual visit:

  1. Download the Zoom Cloud Meetings app in Google Play or Apple Store.
  2. Click or Copy on the Meeting Link from your email.
  3. Your meeting will begin when the provider starts the meeting.

OR

  1. Download the Zoom Cloud Meetings app in Google Play or Apple Store.
  2. Click Join a Meeting
  3. Type in Meeting ID (reference your email from your practice)
  4. Add your Name
  5. Click Join at your appointment time.

For Desktop/Laptop

If you’re using a desktop or laptop computer for your virtual visit:

  1. Make sure you have a webcam and mic/speakers for audio.
  2. Click on the Meeting Link from your email to get Zoom started.
  3. You will be asked to open zoom.us and download on your computer.
  4. If the provider has not started the meeting, ‘Waiting for host to start this meeting’ will display.
  5. Once the meeting is started, you will be in the virtual waiting room; ‘Please wait, the meeting host will let you in soon.’ will display
  6. You will be asked to ‘Join with Computer Audio’.
  7. If you do not have audio, click ‘Phone Call’ and your Dial-in Number will be provided.
  8. Click Start Video, if you have not already done so.
  9. If not, ‘The host has asked you to start the video’ will display.
  10. Your virtual visit begins!

Telehealth Resources

Step by Step Guide to Telehealth

What can doctors treat via telehealth?

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